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Hours: 9 am to 5 pm EST In your correspondence, please include your certificate and pin numbers. If you contact us by telephone, please have these numbers available when you call. Login and Address Verification Enabling Cookies on Your Browser In-stock textbooks ship within 48 hours of receiving your order. Exceptions to this rule would be special order textbooks that are not in stock. These will usually ship in 4 weeks. To calculate total delivery time, please add 4-7 business days to allow for UPS Ground shipping. Total Health Rewards ships within the continental United States, Alaska and Hawaii only. Please note that we do not ship to P.O. Boxes or international addresses. See below for additional Freight Charges. The textbook pricing corresponds to the publisher's suggested price, and includes the cost of shipping and handling. If the items in your order exceed the amount of certificate(s), you can cover any extra charge with your credit card. If your certificate amount exceeds the amount of your order, the balance will not be available for future purchases. Standard Shipping is included free for Orders of $25 or more, however this is subject to change. Orders under $25 are subject to a $5 shipping fee. For information on Express Shipping, please call our Customer Service department at 1-877-898-4584. Total Health Rewards does not ship outside the continental United States, Alaska and Hawaii or P.O. Boxes.
TextbookHealth.com is required to collect sales tax in NJ and MO. Sales tax is applied to the total taxable amount of the order and is based on the shipment's destination state and local (county, city, transit and other, if any) sales tax rate. For orders shipping to NJ or MO, sales tax will be calculated during order check out. All certificates available for Textbookhealth.com are redeemable online. If you are having difficulty logging in with a certificate that you believe is valid, please contact our Customer Service department at 877-TXT-HLTH (898-4584). We use Secure Socket Layer (SSL) technology to encrypt the information you send us, this ensures that your Internet transactions stay private and protected. Returns must be arranged within 30 days from receipt of your order. If you are missing an item, or were shipped the wrong item please call our Customer Service department at 877-TXT-HLTH (898-4584) to arrange a return. Orders returned without obtaining a return authorization will not be accepted. Login and address verification: You will need a valid certificate number and pin to login. Please make sure that when you login you verify that your email and shipping addresses are correct. You will receive confirmation of your order by email. If you are already logged in, but wish to change or verify your shipping address and email, please visit my account section to update your information. Your shopping cart will stay the way it was. The Shopping Cart holds any product that you select as a possible purchase item. Adding products to your Shopping Cart does not mean that you have to purchase them. You can delete a product from the Shopping Cart at any time. You can see the titles you have added to your cart simply by clicking the Shopping Cart icon on the upper right-hand corner of the screen. When you are finished shopping, go to your Shopping Cart. You will see a list of all the products you have selected. To purchase these products, click the Proceed to Checkout button. In the next page, select a method of payment, enter any additional certificate numbers you have, and submit your order. You will still have another screen to verify all information is correct and to enter your credit card information. A cookie is a small file that websites place on your machine so that they can identify you. Most browsers are set up to automatically support cookies, but our system has detected that your browser has cookies turned off. Our website uses cookies to protect the information that you enter while shopping. These cookies are essential for proper navigation through our site. No one will ever have access to the cookies that Total Health Rewards assigns to you or the information that you enter while shopping on our site. Enabling Cookies on Your Browser: If you are using Internet Explorer / AOL: Errors, Omissions and Changes: Because prices, product descriptions and availability can change quickly, TextbookHealth.com does not warrant the accuracy or completeness of the information provided on the website. Also, Total Health Rewards may make changes to the information contained herein, including to the products and prices described in the website, at any time, without prior notice to you (including after you have submitted your order). Information at this website is periodically updated, but it may not be current or complete at the moment you visit this website and may contain errors or inaccuracies. In no event shall Total Health Rewards or its service or product providers be liable to you in any manner whatsoever for any decision made by you, or for any act or failure to act by you, in reliance upon information provided at this website. If a product you purchase does not match the description on the website, as your sole and exclusive remedy you may return the product, unused, to TextbookHealth.com in accordance with our return policy |
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